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Welcome & Setup

Welcome to LGL Order and Inventory Sync! Here's the whole thing in one breath: you add our products to your store and make sales; we store, pack, and ship them to your customers. That's the deal.

This page gets you set up and oriented. It only takes a few minutes.

Your first few steps

  1. Install the app using the link from your LGL account manager.
  2. Open LGL Order and Inventory Sync in your Shopify admin (under Apps). The first load takes a few seconds while your catalog loads — it's quick after that.
  3. Browse the catalog and import a few products you'd like to sell.
  4. Set your prices. The imported price is just our suggestion — you decide what to charge.
  5. Publish the products when you're happy with them.
  6. Place a test order if you'd like to see the flow end to end — it's a nice way to watch it work.

That's really it. From there, orders take care of themselves.

Selling plants?

We make a free app of our own that blocks checkout to states where a plant can't legally ship — and we keep the state rules current for you. See State Restrictions.

What happens when you install

You don't need to configure anything — installing the app automatically:

  • Adds an LGL Fulfillment location to your store (this is where our products live)
  • Connects your store so orders flow to us
  • Sets up the behind-the-scenes syncing for orders, tracking, and inventory

Finding your way around

The app has a handful of pages:

PageWhat it's for
DashboardYour home base — a quick overview, an order lookup, and what's new
ProductsBrowse our catalog and add products to your store
New ProductsAnything we've added to the catalog in the last 90 days
New VariantsNew sizes/options for products you already sell
Pre-sellProducts coming soon, with their expected arrival dates

The Dashboard

The Dashboard is the first thing you'll see. At a glance it shows:

  • Your numbers — how many products you've imported, what's available, and pre-sell items
  • What's New — fresh products and variants since you last looked
  • Order lookup — type in a Shopify order number and we'll show you where that order stands. Handy when a customer asks "where's my order?"

Next up

Ready to add products? Head to Importing Products.

LGL Order and Inventory Sync is provided by Live Good Logistics for authorized retail partners.